What No-Show Recovery handles
When a prospect doesn't show up, the next move matters. Agent Maya handles it: sending a follow-up at the right time, offering a self-serve rebooking option, and tracking whether the meeting gets rescheduled or written off. Reps don't have to remember to chase no-shows.
Who this is for
- Account executives who lose pipeline because no-shows don't get followed up quickly enough.
- RevOps teams who want to measure and reduce no-show rates across the team.
- Sales managers who want every missed meeting handled consistently, not left to rep discretion.
What Agent Maya takes off your plate
- No-show detection from calendar and call recording tools.
- Timed follow-up messages sent at the right interval after the missed meeting.
- Self-serve rebooking link so prospects can rebook without needing the rep.
- Rep notification if there's no response within the SLA window.
- CRM outcome update: rescheduled, declined, or unresponsive.
How Agent Maya does it
- Meeting is marked as a no-show: Agent Maya detects the no-show via your calendar or call recording tool.
- Follow-up is triggered at defined timing: A follow-up message goes out at the interval you've set: typically a few hours after the missed meeting.
- Message includes a rebooking option: The prospect can click to rebook directly, without needing to email the rep back and forth.
- Outcome is tracked: If the prospect rebooks, the new meeting is logged in CRM. If they don't respond, the rep is notified to decide next steps.
- Rep handles unresolved no-shows: Anything Agent Maya can't resolve automatically gets escalated to the rep with the full context.
What to expect
You recover a portion of no-show meetings that would otherwise be written off. Reps don't have to remember to chase them, and every outcome, rescheduled or lost, gets logged properly.
Over time, tracking no-show rates and recovery rates gives you the data to adjust your booking process. Sometimes the follow-up message or timing can make a significant difference.
How Flow AI sets this up
- Connect your calendar, CRM, and messaging tools.
- Set follow-up timing and message templates for the no-show recovery flow.
- Define when Agent Maya escalates to a rep versus closes the loop automatically.
FAQ
How soon after the no-show does the follow-up go out?
That's configurable. Most teams send within two to four hours of the missed meeting while the prospect may still be at their desk.
Can we customise the follow-up message?
Yes. The message template is set during setup and can be updated at any time. Most teams use a short, direct message with a rebooking link.
What if the no-show was accidental and the prospect still wants to talk?
The self-serve rebooking link in the follow-up handles exactly this. Most recovered meetings come via that link.